Contact
Digital Empire
Operating as Receptionista
Last updated: August 2026
Get in touch
We’d love to hear from you. Whether you need help getting your AI receptionist set up, have a question about billing, or want to talk about whether Receptionista is right for your business, send us an email and a real person will get back to you.
Email us
[email protected]The fastest way to reach us. Include your account email so we can find you quickly.
Product support
Questions about setting up your AI receptionist, agent configuration, knowledge base, or bookings.
Billing & refunds
Subscription changes, add-on minute packs, invoices, or refund requests under our 14-day guarantee.
Response time
We aim to reply to every message within one business day, Monday to Friday.
Company details
Receptionista is operated by Digital Empire. All payments are processed by Paddle, who acts as our Merchant of Record and handles billing, invoicing and refunds on our behalf.